and Conditions of Hire for Insignia Mobile Discos
1. BOOKING PROCEDURE When booking,
please provide the following information:
• Your Name
• Your Address
• Your Contact
• Date of Event
• Type of Event
(e.g. Birthday, Wedding)
• Venue Name,
Address and Contact Number
• Start and Finish
• Your playlist,
including any special requests.
2. PAYMENT TERMS For individual
or group bookings, payment is due prior to, or on arrival on the date of the
For commercial customers an account may be set up at our
discretion. Accounts must be settled
within 14 days of the date of the hire or the credit facilities may be refused
for future bookings.
3. CANCELLATION TERMS All clients
must adhere strictly to our Cancellation Terms as stated below. Failure to
comply may result in legal action.
Cancellation notice: In the event of a cancellation the following
• Hire cancelled
out with 1 calendar month from starting time - no charge (non-refundable
• Hire cancelled
more than 168 hours (7 days) but within 1 calendar month from starting time - 50% (half) charge payable.
• Hire cancelled
within 168 hours (7 days) from starting time - 100% (full) charge payable.
(re-scheduling) of a hire can only be accepted if made before the cancellation
period of 1 calendar month, otherwise cancellation terms apply.
4. SUPPLY & DELIVERY
OF EQUIPMENT We normally set up equipment 1hr 30mins prior to the start of an
event and remove it when the event has finished. Equipment removal typically takes between
30mins and 1hr - please ensure that you take this into account when booking a
venue and that access to the venue will continue during this time.
The hirer & third party hirers will be responsible for the
safety and security of all our equipment left for their hire as per clauses i –
iii as stated below.
This includes tampering with and theft of equipment. It is
strictly forbidden for anyone else other than a person authorised by us to use
or move our equipment without our express permission. Failure to comply will
seriously jeopardise the future supply of our services.
1. When a hirer wants
equipment to be set up more than 1hr 30mins before start time.
2. When the hirer
wants equipment left within a venue to facilitate a contract run or other.
3. Third party
hirers: It is the responsibility of 3rd party hirers to ensure that their
clients are aware of our terms and conditions of hire (copies available on
request) and in particular clauses i and ii above.
Should our terms be breached
then we reserve the right to withdraw our services and terminate further
supply. Cancellation payment as stated in 3 above will apply to all outstanding
All hirers should understand that it may not be possible to set up
equipment immediately prior to start of an event; therefore other arrangements
should be made to accommodate this. Clauses i – iii above may apply.
Hirers, ensure access to the venue is available at the agreed
access time. It is imperative that agreed set up/access time(s) are strictly
adhered to. Where access is denied upon our arrival (due to over running of earlier
proceedings or other) to set up equipment completely, or a storage area close
to our set up area can not be provided - we will, if logistically possible,
endeavour to accommodate set up at a later time. However we cannot guarantee
this or that the hire will begin at the original start time. In this instance
an additional charge of £25 (see Additional Charges) could be applied.
1. The hirer will not
be held responsible when a "waiting time" charge has been paid to
cover the whole period before start time.
2. When we choose to
set up equipment earlier: more than 1hr 30mins prior to start time. This is
subject to our discretion.
5. ADDITIONAL CHARGES The following
additional charges may apply to your booking:
1. An additional
charge may be applied to out of area work (non local). Price on application.
2. A venue/location
deemed to have restricted/difficult access i.e. access to venue by more than 1
floor up or down, using lifts or vehicle delivery/parking/access restrictions
will incur an additional charge. Price on application.
3. Any disco, karaoke
or DJ hire finishing after 12pm will be subject to an additional charge of £30
per hour, or part thereof.
4. An additional
charge may be applied to outdoor work.
5. Additional rates
will be applied to December 24, 25, 26 & 31 and January 1.
6. An additional
charge of £30 (locally) will be applied when agreed access time for set up is
denied and a return visit is necessary.
7. When a customer
requests a site visit for a one off hire an additional charge of £30 will be
applied locally, other areas on application.
8. All Hirers should
note that it is always better to extend a hire in advance of the date, if it is
thought that additional playing time may be required. Charges applied then
would be as our normal hourly rate and subject to any surcharges as detailed in
clause III above. No refunds are made for non-use of additional time. Please
note if a Hirer requests additional time to be added to a hire on the day of
the hire, or after the hire has commenced, additional charges will be applied
and payable in cash on that day in advance of extra time being played.
Depending on the location of the hire and amount of additional time requested,
the extra charge for this could be quite considerable.
A Hirer should not assume that we are obligated to provide extra time.
Under no circumstances are we duty bound to make the DJ/Operator or equipment
available for any extra time no matter the length.
6. INDEMNITIES &
LIABILITIES It is the hirer's responsibility to organise insurance cover for
their event on top of the public liability insurance held by us and for that
cover be of an adequate amount to indemnify we, the company of any losses that
are the result of the hirer's event.
It is the hirer's responsibility for the behaviour of individuals
attending the hirer's event and for the safety of all the company's staff
present at their event.
All dialogue with the company should be conducted in an orderly
and civilised manner. Insulting,
demeaning, confrontational and aggressive behaviour towards the company's staff
will not be tolerated. Should at any time, any member of the company's staff
feel threatened, then, the company reserves the right to terminate the hire.
We the company shall not be held responsible for any loss of
electrical power either permanent or temporary.
The company guarantees that all its equipment will be adequately
maintained and will be of a standard to satisfy the "Health and Safety At
Work Act 1974": "The Provision and Use of Work equipment Regulations
The company at all times will allow adequate travelling time to
fulfil their hire obligations but accept no liability for late starting due to
any act of God, War, Strikes, Industrial Disputes or Accidents, Fire, Flood,
Drought, Adverse Weather or other cause beyond our control. The hirer would be
advised of this situation as soon as possible. The hirer then and only then
would have the choice of continuing with our services at the fully agreed price
or cancelling our services without cancellation charges being applied
7. WAIVER Failure by the
Company to exercise any of its rights shall not constitute a waiver of these
rights of any proceeding or succeeding breach of any hire agreement.
8. PLEASE NOTE Should you
choose to hire our services, start and finishing times are always exact. Access
times are crucial to the way we operate – holding us up could result in extra
costs being levied as in clause 5 or resulting in your hire starting later see
clause 4. Likewise finishing times and the collection of our equipment are
equally important to us.
All Discos, and DJ hires are subject to availability. Quotes are
valid for 14 days after quoting. Please bear in mind that we cannot hold
bookings in advance of a confirmation, and bookings are made on a first
come-first serve basis. Equipment
will be supplied in accordance with our pricing structure.
We reserve the right to cancel any booking when any part of its
validity is in doubt.
Recovery for damage to equipment and any loss of earnings
resulting from any misuse or negligence by hirer will be sought.
All hirers are extended the same courteous service without favour.
However our hire bookings are operated on a first come first served basis.
Please respect any neighbouring properties when planning your